Why business resiliency depends on unified observability and security

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The world is more connected than ever before. With global e-commerce spending projected to reach $6.3 trillion this year1, more than two-thirds of the adult population now relying on digital payments2 for financial transactions, and more than 400 million terabytes of data being created each day3, it’s abundantly clear that the world now runs on software. The implications of software performance issues and outages have a significantly broader impact than in the past—with the potential to negatively impact revenue, customer experiences, patient outcomes, and, of course, brand reputation. Business resiliency has become a board imperative to bolster their organizations against the downside of these risks.

Ideally, resiliency plans would lead to complete prevention. But in a cloud-native world, resiliency must expand to include the ability for organizations to recover quickly from failures and ensure business continuity.

In many ways, the shift to cloud computing and the adoption of cloud-native architectures have enabled organizations to realize greater resiliency alongside scalability. However, it has also introduced more risk vectors that teams must consider when balancing performance, resiliency, and cost. Software performance can be compromised in many ways, including software bugs, cyberattacks, overwhelming demand, backup failures, network issues, and human error. Each of these factors can present unique challenges individually or in combination.

Implementing a robust monitoring and observability strategy has become the foundation of an organization’s ability to improve business resiliency and stay in control of their critical IT environments.

A unified platform approach to observability and security

Dynatrace and its partners offer powerful solutions to complex business resiliency challenges through an observability and security platform that delivers a unified view of applications, infrastructure, and business processes. Using this holistic approach, organizations can proactively identify and address potential issues before they negatively impact the business, operations, or user experience.

“Today’s rapidly evolving technology environment opens the door to both new opportunities and new threats. To keep pace, business resiliency is a must. It requires a clear understanding of business priorities and deep visibility into IT environments. Dynatrace helps organizations build resilient business capabilities that keep pace with evolving needs while providing the observability required to enable proactive issue detection and automated remediation.”

– Ram Ramalingam, Global Lead, Software and Platform Engineering, Accenture

Organizations increasingly rely on hybrid and multicloud environments to support business operations. But gaining observability of distributed environments, such as Kubernetes, microservices, and containerized application deployments, presents formidable challenges. Simply put, debugging and troubleshooting issues in a complex distributed system are beyond human scale to rapidly diagnose and remedy—pointing to the need for a solution that provides more than basic monitoring.

End-to-end observability and automation bolster business resilience

The Dynatrace end-to-end observability and security platform provides teams with critical insight into the health and performance of their infrastructure and applications. Powered by AI and automation, Dynatrace observability and security enable teams throughout an enterprise to eliminate silos, make better decisions, and innovate faster.

Release high-quality code every time

Dynatrace accelerates innovation through application observability capabilities that enable developers to monitor code behavior in real time, detecting anomalies and performance bottlenecks early in the development cycle. By integrating with continuous integration and continuous delivery (CI/CD) pipelines, Dynatrace helps ensure that only high-quality code reaches production.

Automate runtime application security and security posture management

Cyberattacks pose a constant threat to business continuity. In fact, recent research estimates the cost of downtime to be an estimated $9,000 per minute on average and potentially as high as $5 million per hour4. Dynatrace runtime application security capabilities enable advanced threat detection and response, helping organizations identify and mitigate malicious activities before they cause significant damage.

Likewise, Dynatrace security posture management automates the detection and remediation of misconfigurations to minimize the attack surface. By correlating security data with performance metrics, security teams can prioritize threats based on the potential impact on critical business operations.

Prevent outages during peak demand

Managing high demand is essential for preventing outages during peak usage periods. Using Dynatrace synthetic monitoring capabilities, organizations can simulate user behavior and identify performance bottlenecks under load. Teams can use this information to optimize infrastructure and application performance, ensuring that systems can handle increased traffic without compromising user experience.

Use AI to deliver great user experiences

Network issues, backup processes, and human errors are common sources of disruption to business operations and impact customer satisfaction. Through the power of causal, predictive, and generative AI working in concert, Dynatrace enables IT teams to pinpoint the root cause of issues and resolve them efficiently. Dynatrace’s digital experience monitoring (DEM) capabilities provide insights into end-user experience, helping organizations maintain healthy Service Level Agreements (SLAs) and Service Level Objectives (SLOs).

Ensure business resiliency and high performance with unified observability and security

As the digital landscape continues to evolve, businesses will increasingly demand resilient and high-performing infrastructure and applications. Correspondingly, business resiliency will remain a top priority for boards and executives alike.

The Dynatrace unified observability and security platform helps customers make informed decisions and minimize the potential for mistakes empowering IT teams with actionable insights. Automation solutions with embedded AI capabilities reduce the risk of human error by eliminating manual tasks and providing clear guidance for complex operations. As a result, Dynatrace will increasingly become an indispensable tool for organizations seeking to thrive in the face of uncertainty.

Contact us to learn how Dynatrace can help your organization maintain business resiliency through any contingency with unified observability and security.

To learn more about how Dynatrace helps organizations through contingencies, such as the recent CrowdStrike update outage, check out the resource center, Business Resilience through CrowdStrike and Beyond.

1 Shopify Global E-commerce Sales Growth Report

2 COVID-19 Drives Global Surge in Use of Digital Payments – World Bank Group

3 Amount of Data Created Daily (2024) – Exploding Topics

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