Originally published by Suridata.IntroductionSalesforce.com has been so successful that we tend to forget what a breakthrough it was when it debuted 25 years ago. At the time, people were skeptical that you could get enterprise-grade functionality on a browser. They were mistaken. The software-as-a-service (SaaS) revolution that Salesforce had a key role in launching is now so entrenched that it’s hard to recall how bold it was when it started. Salesforce is now the leading customer relation...